The hotel is not 4 stars! We stayed there 8 nights. (booked in hotels website) . In the website they say it is an all inclusive, 4 stars hotel, but they have a lot of problems. I list some of them above: 1. The food is terrible and they just provide you the principal meals. We stayed 8 days and... more

Returned on Monday from this Hotel. The brochure does not tell you that you cannot go out of a night. Everything closes down. It is dangerous to go out with any jewellery on or to show any signs of having money. Guards on hotel had sawn off shotgun - made me nervous!!! Official exchange rate of 2.15 bolivars to the... more

Just came back from being at this hotel for two weeks. would not go back at all!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Worst hotel i have been to. We were moved to 3 different rooms. The staff were not helpful at all!!!!! we had money stolen from our room, and the staff did not want to help us and did not want to have the... more

We have just come back from a 2 week holiday at The Hesperia, our experience was very mixed. We had a lovely room in one of the newer blocks with a very efficient air conditioning system. Most of the staff were excellent, the restaurant staff, barstaff, gardeners and cleaners. The reception staff were not so good. The food was very... more

June 1 2008. I am back from my trip to Isla de Margarita, Venezuela, and spent 6 nights at the Hesperia Hotel in Playa El Agua. At first i wasn't impressed at all from the Hotel, that it is nice but for a 4 star hotel, i have higher expectations. The people at the reception were a little unpleasant ,... more

On arrival we were checked in quickly and shown to our 'superior room', which we had been told we were given as a peace offering, because as the coach entered the hotel grounds our First Choice rep stood up and announced that there was good news and bad news...the bad news was that the main pool on the complex was... more

We have just returned from margarita.Before we went I read some of the reviews , not all good and I was a little worried. We had booked to getmarried there. I needed have got hot and bothered. The hotel was superb, we had been upgraded because of the wedding and the room was lovely, clean, the maid cleaned every day.the... more

I am from Venezuela, Hesperia Playa El Agua is the worst hotel where i have had in my life. Don´t go to this hotel because is dirty, bad and poor. Go to another hotel and save your money. Believe me, my experience with this hotel was ugly,i can´t say more about my stay in this hotel because my "bad English",... more

After readings the reveiws I was expecting to stay in a hotel where roaches were crawling up the walls, with rude staff, unsanitary conditions, and food poisoning to last me most of my vacation. I booked the hotel before I found the site and couldn't cancel without losing money, so I prayed for the best. I was so grateful to... more