My wife and I stayed at the Riu from Nov 23 - Nov 30. Wow, what a super resort. Check in took 5 minutes, we even got upgraded to a nicer suite. The room was huge. We had a sitting area, a king sized bed, a jaccuzi tub and a bar. The view was gorgeous, overlooking the pool straight onto... more

This is the second time my husband and I visited this property. Unfortunately the first time I broke my wrist (slipped on the wet floor in my room )so the last time I visited RIU Palace Aruba I was unable to rate the hotel. However, the hotel compensated me for my unfortunate accident and we returned this year to enjoy... more

We stayed in Bld. B, from November 23-30th. I am EXTREMELY displeased with attitude and extremely rude behavior of several members of the stuff – one of them Lorraine, the Special Events manager and the other one Gilbert, the beach boy. There was also problems with the stuff of the restaurant, details below. My kids Special Birthday Celebration: When we... more

We just returned from staying at the Riu Palace on November 20, 2008. What a WONDERFUL experience it was! From the moment we arrived to the moment we left...we could not have asked for better accomodations, food & service by all the staff. Everyone was helpful & friendly. Our room was BEAUTIFUL! In reading the reviews before we booked, we... more

PLEASE BEWARE!!! Friends and I booked the Riu after staying at many other Riu properties. We were very excited that it had opened in ARUBA and couldn't wait to go away. I have 4 buddies that I go away with every year in early October for vacation. This was their first time to Aruba and we couldn't wait to get... more

I recently stayed at the RIU in Aruba and got very sick due to a bad odor and smell in the room .I noticed alot of mold in the bath room and all around the air condition vents. The ceilings have cracks in them. You can see water stains on the walls. When I told the manager RICHARD VELASCO he... more

We recently stayed at the Riu for 5 nights and this was our second visit. We enjoyed the hotel and found the property and the staff to be excellent. The bartenders and waitstaff were always smiling and treated us great. Never once did any of them act as if they should be tipped for their services but were appreciative of... more

The service was great...all the employees were were friendly and eager to please. The room was nice...marble floors, nicely decorated, mini bar restocked everyday, housekeeping did nice job maintaining clean, our room was in the main building (i think buidling A) and had a great view of the ocean and pool area. The food was good...the breakfast buffet and lunch... more

My wife and I stayed at the RIU Palace Aruba from 10/21/08 to 10/28/08. We stayed in the ‘B” Building on the tenth floor. The room was large with a king size bed and sitting area. The bed for me was very comfortable and I slept like a baby. We had a great view from our balcony of the pool... more