We went to the Agua resort end December. The staff was friendly, but not well trained at all. Most of the staff did not speak english (ina 5 Star place). (It would be good if you could talk spanish). The view from our garden suite was nice. Beach and the sand in front of the room was not clean (plastic,... more

If you want Dominican service at New York prices, then this is the place for you. We experienced all of the pitfalls discussed in other reviews -- bone jarring ride from airport, lackluster food, ridiculous costs, and the feeling that once you get there, you're trapped in a Dominican Bizarro World of rip-offs designed exclusively for foreign tourists. Then add... more

We went to Agua for our honeymoon. While the ammenties were excellent and the room that we got was about 10 feet from the beach, we did have some issues. We booked a package that included a private plunge pool that was part of our room. When we got there they said that the plunge pool was not working. After... more

Just returned from a 7-day stay at Agua. We decided to try it despite reservations after reading some Tripadvisor reviews. We were happily surprised. There are definite pluses and minuses but this is a new resort and management really tries. In our opinion Agua has what it takes to become a 5 star resort. Pluses: Beautiful, open layout around a... more

The good: The Agua is a stunning and beautiful resort. The rooms are wonderful. Housekeeping is excellent. The staff is very nice. The beach is great – you can walk for miles and miles. The bad: The main pool had no water and they tried to keep it a secret and so did not inform our travel agency! There was... more

As as the amenities of the resort are concerned, Agua is a great resort. Think Aman-Light. The rooms are very large and well designed. The public areas are also very nice. The beach is beautiful. But...there is a very big but. 1) The resort is very far from the airport and the road to get there is terrible. 2) Only... more

My husband and I booked our trip to Agua in January once we decided on the Dominican. Quite simply, the resort looked like the most beautiful in Punta Cana. It looked like it was exactly what we were looking for - a small boutique like resort, peace, quiet, thatch roof huts on the beach, and great scenery. We also considered... more

The Punta Cana area is mostly known for huge all-inclusive resorts, but fortunately The Agua Resort, a botique spa hotel, has arrived in the beautiful Uvero Alto region. What a find this place was! Arrival at the Punta Cana airport can be confusing with locals hustling for your luggage and the large groups from Apple Vacations and the like being... more

I stayed at Agua for 4 nights during New Year's and experienced the same problems that some other reviewers have expressed. Yes, the food was awful. Yes, there were water shortages. And yes, there were things not working at the spa. However, if you are upset about the remote location, lack of nightlife and lack of English-speaking personnel, then you... more