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El Cid Marina Beach Hotel


Av. Camaron Sabalo s/n, Mazatlan 82110, Mexico
Property Type: Resort
  • Hotel featuring an assortment of amenities, sports facilities and leisure activities.
Mega Resort including: El Cid Granada Hotel & Country Club, El Cid Castilla Beach Hotel, El Cid El Moro Beach Hotel.
Business Center Fitness Center Free Parking Restaurant Room Service Swimming Pool
Check Rates and Availability: $164 Avg. Price
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TripAdvisor Traveler Reviews

TripAdvisor Traveler Rating: 4.5 of 5 stars Based on 147 traveler reviews
  • What to Expect:
    • 4.5 based on 99 reviews Rooms
    • 4.5 based on 100 reviews Service
    • 4.5 based on 97 reviews Value
    • 4.5 based on 99 reviews Cleanliness
    • 4 based on 25 reviews Pool

Reviews of El Cid Marina Beach Hotel

( 1-10 of 148 )
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1 of 5 stars
Allentown, Pennsylvania
Jan 6, 2009

My girlfriend and I stayed at the Marina in El Cid for a week on a partial "Elite" all inclusive package over the New Years holiday. The overall cost of our entire trip was just a few dollars below $5,000. I say 'partial all inclusive' because our travel intermediary(Travel Impressions) made an error on the reservation. We ended up changing... more

Management response from
CSElCid, General Manager

Dear binger23 Let me first beginning by apologizing for your bad experience at our hotel. At El Cid Marina Beach Hotel we pride ourselves on giving 100%, 100% of the time. Ever wanted to do something so right but only to have everything go so wrong? This is one of those moments. Are we proud of these comments? No! But...

Jan 5, 2009

Marina El Cid Hotel & Yacht Club We just finished our Xmas & New Year stay and really hated to leave. Our room was a 2 bedroom suite which is actually composed of a studio room which has a living area and 2 double beds, bath and kitchen and a 1 bedroom which has a living area, dining area, kitchen... more

Management response from
CSElCid, General Manager

Dear thoscook1 Thank you so much for taking the time to share your experiences with us during your stay at El Cid Marina Beach Hotel. I am delighted to hear that we became your home away from home by great combinations from the room size, hotel ambiance, pricing and most importantly our staffs whom must be complimented for being very...

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5 of 5 stars
Castle Rock, CO
Jan 2, 2009

My husband and I had the most perfect honeymoon imaginable, and the staff at El Cid Marina were largely to thank for our wonderful experience. Welcoming and accomodating at all times. We'd like to thank in particular Andres, whom I've noticed has been mentioned in at least one other review. He went above and beyond in his duties as bellboy... more

Management response from
CSElCid, General Manager

Dear denverprincessaj First of all we would like to congratulate you on your recent wedding. We are very glad that you enjoyed your stay at El Cid Marina Beach Hotel and in Mazatlan, especially since it was your honeymoon, one of the most important and anticipated occasions in life. I wanted to follow up with you personally, as you are...

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5 of 5 stars
North Dakota
Dec 18, 2008
1/1 found this review helpful

Wow! Our first real vacation with a group we were not related to and it was a smashing sucess. We stayed at the El Cid Marina resort and couldn't have been happier. It was so much more than we expected. The accomodations were modest but more that satisfactory. We wouldn't have changed a thing. The resort 'fits' into the feel... more

Management response from
CSElCid, General Manager

Dear Vietta We are extremely pleased with your kind comments of your recent stay at El Cid Marina Beach Hotel. As you may know, so few people take the time to let the world travelers know when they are satisfied with the service at a hotel. Your review has been sent to all of our team so don´t be surprised...

Dec 14, 2008

We traveled to Mazatlan on December 29, 2007-January 5, 2008. This review is a little late.. From the first second we got there, everyone was super friendly. The 29th was my 15-yr.-old daughter's birthday, and we mentioned it at the front desk, and the man there was very friendly and wished her a happy birthday. Avi, a bellboy, helped us... more

Management response from
CSElCid, General Manager

Dear nebraskacrew What a pleasant comment! Best appraisal any hotel can get is a promise that our guest is going to stay with us again because of the good service and helpful staff! Please, accept my sincere gratitude on behalf of my all staff and let me assure you that thanks to such comments we will be getting even better....

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5 of 5 stars
jacksonvillle, Florida
Dec 14, 2008

I just returned last night from a wonderful vacation at the El Cid Marina in Mazatlan Mexico. Everyone on the staff was extremely nice and ensured that our stay was perfect and that we were happy. We stayed in a Presidential Suite. Each window from the suite had a beautiful view, each more spectacular than the last. Olivia cleaned our... more

Management response from
CSElCid, General Manager

Dear stephanie43 Thank you for choosing to stay with us at El Cid Marina Beach Hotel. We are aware of the many hotel options available to you and are pleased to have had the opportunity to serve you. I appreciate that you took time to share your experience at our hotel with the online community. I'm sincerely grateful for this...

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4 of 5 stars
Woodinville,WA
Dec 14, 2008

El CID Marina is a well run Resort with it's staff of bellmen, including, Andres Mendoza, who speks fluent English and was a great help in assisting us while we stayed at the reaort in the past 2 years. The other staff members such as Cindy the pool activities director, always had things going on around the pool. It was... more

Management response from
CSElCid, General Manager

Dear TomWoodinville Thank you very much for this pleasant comment; you can't imagine how much couple of nice words like these motivates the hotel staff! Your appraisal of Andres & Cindy, while not surprising, is much appreciated. It's so great to hear our staff goes beyond expectations to take care of our guests! When we see that our everyday efforts...

Dec 6, 2008

we stayed at elcid marina resort from nov 29-dec 6 of 2008. we enjoyed our stay there and we would definitly stay there again and we would recommend it to our friends and family... these are the advantages.. 1. staff were awesome... they really helped us alot. special mention to Miguel. he told us pretty much everything. he told us... more

Management response from
CSElCid, General Manager

Dear filipina05 They said gratitude is the memory of the heart, so I like to express my gratitude to you for taking the time to provide comments regarding your recent stay at El Cid Marina Beach Hotel. I am pleased with the aspects of the hotel for which you have commented positively such as the pool, room, facilities and most...

Dec 3, 2008

As Wyndham timeshare owners, Marina El Cid is a TERRIFIC place to stay! The Staff is ABOVE wonderful to every guest. Being at the marina was a unique, quiet setting with private beach facilities. Some reviews I feel are unfair of this resort because they are not taking into consideration that you are vacationing in pacific Mexico. We stayed 2... more

Management response from
CSElCid, General Manager

Dear JewelieRees Thank you for choosing to stay with us at El Cid Marina Beach Hotel and for taking the time to comment on your experience. Your detailed, positive yet honest review is very much appreciated. We were very pleased to note that you enjoyed your accommodations, took advantage of our free shuttle and that our staff succeeded in exceeding...

Nov 30, 2008
2/3 found this review helpful

I just returned home 11/28/08 after 1 week stay at the El Cid Marina Resort. The grounds are very nice and the rooms were clean. Some of the pots and pans were in need of replacement. The food at El Cid Marina was not very good. On Tues. night we went on the Sun Set Tour and driver made a... more

Management response from
CSElCid, General Manager

Dear jumpstar03 Thank you for taking the time to write your experience and share it with future travelers. I reviewed your comments regarding your stay with us at El Cid Marina Beach Hotel. We do take all comments seriously and appreciate all the feedback we can get. I am really sorry you had such a negative experience with timeshare; our...

Reviews of El Cid Marina Beach Hotel

( 1-10 of 148 )
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