My wife and I are timeshare owners at this property, and visited for the first time in two years from November 29-December 5. It has always been a beautiful site, but this year for the first time, we noticed major improvements, particularly in the addition of a state of the art fitness facility, and upgrades to the beachfront. As we... more

I have been meaning to write my review for some time now. My husband, and I had the time of our lives at your resort in August 2005! Your staff was just incredible! They anticipated our needs before we ever had to ask, and went above and beyond our expectations! My folks are in Mazatlan now, and tried to book... more

Pueblo Bonito, Emerald Bay ~ Mistake of a Lifetime. We vacationed at our Jr. Suite timeshare Emerald Bay this summer. No sooner had we checked in when we were solicited to attend an upgrade presentation. When we attended presentation we were subjected to a very high pressure sale. We were shown the exquisite villa; after that escorted to the dinning... more

This was our second stay at the PBEB. Once again our expectations were blown out of the water. From the drive up from the gate to placing our toes in the pool, everything and I mean everything was superb. Angel at the main pool took such great care of us. We never had to wait or want for anything. He... more

Lorraine california Just returned for Emerald Bay Mazatlan this hotel is the best only thing missing it had no entertainment had to go in to the center of Mazatlan which i did not care for to much Emerald Bay is about 10mins out side the city but worth it bus ride ! more

We where given a week stay as a wedding gift. As soon as we walked in we where in amazed at the facility. It was simply wonderful the views where beautiful, the rooms, the amenities, the POOL they where all beautiful. This is primarily a time share member facility and we where asked to take part in a presentation on... more

My husband and I just returned from a wonderful vacation at Pueblo Bonito Emerald Bay to celebrate our 20th anniversary. We booked through Expedia based on the reviews and the resort exceeded all of our expectations. There is a grain of truth in some of the negative comments but I will say this: look for issues and you will find... more

We stayed at the PB in Jun 2008 and this was the first time in Mazatlan but we've staying in Manzanillo several times, travelling all over the State of Colima and Jalisco. We wanted to try a different part of Mexico and that brought us to the State of Sinaloa. The grounds were absolutely beautiful and the staff was nice... more

When my husband and I arrived, we were attacked by the sales staff for their timeshare operation of the hotel. They wanted us to take a tour with timeshare sales staff. They were pushy and rude. Our room was nice and very clean - okay view. The grounds are amazing!!!! The service at the pool was terrible. When we wanted... more