We just returned from 10 days in sunny Mazatlan, staying at the Granada El Cid. It was a wonderful place for our family of four. Friendly people, not expensive and not crowded. The weather was perfect - 80's and a bit cooler at night. The staff at the Granada; from Daniel the mgr, Pedro at the desk and Francisco always... more

I recently stayed at El Cid Granada over Christmas with an All Inclusive package. Over all I had a great time and loved the place. There were a few problems though that were corrected immediately. First, when we checked in it did not seem like they had our reservation. It was kind of hard to tell because there were speaking... more

The hotel has a good location, the pool area is great to relax. The staff is very friendly The hotel is part of El Cid complex giving you acces to all their services. It is a very good option to stay in Mazatlan more

Just spent two weeks at the Hotel Granada, part of the El Cid Resort. My enjoyment was aided by the entire staff of the hotel, beginning with the concierge, the reservation desk, let's just say the entire hotel.. Because of the location of the property, people of my own age were the guests, young senior citizens. My room was kept... more

My familly and I went at the beginning of october and we were surprised as this was our first time in Mazatlan, that the three hotels had the same excellent service the staff were very gentil and nice with all of us. I had a wonderful birthday thanks to Mark which I beleive was the director of the hotel a... more

We loved our stay at the Granada and will diffenently go back again. We especially loved the pool area and it was quiet. Everybody at El Cid were very friendly and informative. more

All the El Cid hotels in Mazatlan are connected, and you have access to everything each property offers. A free shuttle service is available for getting around these facilities. The staff at the front desk were very friendly and attentive. Both English and Spanish is spoken, and there are many ways they strive to make your stay enjoyable! The room... more

We have been holidaying in Mazatlan at this hotel for approximately 18 years and will do so as long as we can. Love it. Once again El Cid Hotel & Country Club met all our expectations for efficiency, helpfulness and courtesy. The Manager,Daniel Cazares was especially helful when we had a big problem that needed his expert experience. Don't know... more

We have stayed at the El Cid Granada many times over the last 20 years. It was the first El Cid facility built so it is older than the other El Cid facilities across the street (the Castilla and the El Morro). However the Granada's rooms and facility itself are well maintained and we believe it is a good value.... more