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Casa Dona Susana


Olas Altas 380 Col. Emiliano Zapata, C.P. | (Formerly Los Arcos Vallarta), Puerto Vallarta 48380, Mexico
Property Type: Hotel
  • Lodging offering guest rooms, a 24-hour front desk and a variety of services and amenities.
Spanish Colonial-style 4-story hotel situated 1 block from Playa del Sol and five minutes from downtown.
Restaurant Room Service Swimming Pool
Check Rates and Availability: $120 Avg. Price
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TripAdvisor Traveler Reviews

TripAdvisor Traveler Rating: 3.5 of 5 stars Based on 47 traveler reviews
  • What to Expect:
    • 3.5 based on 36 reviews Rooms
    • 4 based on 36 reviews Service
    • 4 based on 36 reviews Value
    • 4 based on 36 reviews Cleanliness
    • 4 based on 12 reviews Pool

Reviews of Casa Dona Susana

( 1-10 of 50 )
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2 of 5 stars
Oakland
Jan 7, 2009

I wasn't real pleased with my stay here over the New Years holiday. The location is great, but the hotel itself if extremely loud, among other problems. The windows open into the interior of the hotel, NOT to the outside world, so all the noise generated anywhere in the hotel resonates and shoots right into the room. You have to... more

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5 of 5 stars
San Francisco, California
Jan 6, 2009

We were looking for a boutique hotel in the older part of town away from throngs of tourists and Casa Dona Susana was perfect! The authenticity of the hotel, locally crafted furniture and textiles added to the charm. The roof-top pool was our favorite part and the location a block from the beach with reciprocal privileges with Los Arcos was... more

Jan 5, 2009

My boyfriend and I stayed there for about a week, and the only good thing I have to say about this hotel is the pool, and that the hotel does look as it is pictured. However, 1) you can hear doors slamming most of the day, 2) you can hear other people's conversations, 3) if you want to get a... more

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4 of 5 stars
Los Angeles
Dec 5, 2008

I was looking for a nice and inexpensive vacation to Puerto Vallarta for Thanksgiving. After doing some research on Tripadvisor and finding a great travel package thru Orbitz I decided to book the Casa Dona Susana from Nov 25 to Dec 2. Overall, I was very satisfied with my stay. It's a 2 stars hotel at most for it's a... more

Dec 3, 2008
1/1 found this review helpful

Great adult-only hotel... as long as you are particular about the room you get. Very quiet, only one block from the beach, but you can use the amenities (and beach chairs) of its sister hotel which IS right on the beach. The only recommendation I provide is to MAKE SURE that you get a room with WINDOWS (unless you don't... more

Nov 28, 2008
1/1 found this review helpful

My boyfriend and I started a week long trip to PV at Hotel Casa Dona Susana. We stayed there for two nights in April 2008. The staff there were amazingly friendly and helpful. The location was great...it is at the end of a quiet cul-de-sac so the road traffic was barely noticeable. It was also in walking distance to almost... more

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5 of 5 stars
Cincinnati,Ohio
Nov 6, 2008
1/1 found this review helpful

WOW, I can not say enough wonderful things about this hotel. The location is excellent next to a coffee shop, bars, restaurants and a block from the beach, plus a few blocks walk from the happenings of downtown, need I say more. The staff was extremely friendly, the rooms where super cute, (in fact their was some art work on... more

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4 of 5 stars
sf bay area
Nov 2, 2008
2/2 found this review helpful

We stayed in Casa Susana based on a friend's recommendation and the good reviews on TripAdvisor. The hotel had a wonderful authentic feel and the staff could not have been nicer. We had a jr. suite on the third floor - it was a large room with a big balcony. (Would not want to have a room w/no balcony). The... more

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3 of 5 stars
Phoenix
Oct 7, 2008
3/3 found this review helpful

Booked this hotel based on good price and Tripadvisor and Expedia comments. The short answer is the pool wasn't working, the rooms a little old, and all the restaurants and activities are at the main hotel Playa Los Arcos. Food was good (at main hotel). When we check in in late Sept 2008, we were given a different room, no... more

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4 of 5 stars
SF Bay Area
Jul 2, 2008
1/1 found this review helpful

I just got back from PV and spent three nights here after switching from another hotel. I paid $59 a night for a very nice, clean room with a king-sized bed, cable TV (with remote control, something the other hotel did not have), air conditioning, phone, etc. Wireless internet access is available in the lobby area (I was able to... more

Reviews of Casa Dona Susana

( 1-10 of 50 )
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Casa Dona Susana Address

Olas Altas 380 Col. Emiliano Zapata, C.P. | (Formerly Los Arcos Vallarta), Puerto Vallarta 48380, Mexico