in two words, "Horrible Hotel"!!! bad smell in the room, not a clean room, some of the chanels in the T.V have horrible reception. no towels in the room, when we asked towles, it tooks 1 hour to get, the next day they didn't put new towles at all and made as sign when we took new from reception. food... more

I have just returned from a trip to the hotel and resort and frankly, I have nothing but good things to say. My family and I stayed at the Buenaventura Grand Hotel and Spa from December 17 to December 24, and frankly, we were treated excellent.I have stayed at many other places in Mexico in general, and PV in particular,... more

Having stayed for 2 weeks at the Buenaventura in FEB of 2004, 2005, and 2007, our 'vacation' from Dec 1-15/08 there was a HUGE disappointment. Ownership and management has changed and the place isn't even CLOSE to what it was !! Yes, they have made renovations, BUT even with the hotel at least 1/2 (empty/full), they managed to get our... more

There we 6 of us 3 couples, we had a great time. The hotel is located right downtown PV and was perfect for the Mexico explorer. The Hotel could not do enough for us, the staff were more than happy to help. I would not recommend a room facing the main street if you are a light sleeper, the traffic... more

We Stayed at the end of April 2007 and had excellent weather and got A great deal from a Travel website,We enjoyed that time as there were fewer tourists as we have been in High season as well and had to wait in lines for dining. We did not do all inclusive as we like to try many different places... more

My husband and I stayed here from November 5 - 12. We had a relaxing, enjoyable week. The staff treats customers like royalty - from the front desk to housekeeping to food and beverage services. Be aware that if you choose all inclusive that the bracelet is terminated at check out (12:00) and it costs $100 pesos per person per... more

We just got home a couple of hours ago and wanted to write about our stay at Buenaventura. Our stay was all inclusive and must say it was excellent. The service was one of a kind, the food was always hot, different and pretty yummy! The rooms are simple, clean and very accommodating. These include a flat screen tv, a... more

Stayed in a Honeymoon suite which was very nice, jacuzzi, flat screen tv with many channels, nice bed (for mexico) good water pressure, great view,& mini fridge would suggest these rooms even if not on honeymoon. Did have a problem with the controlling rm temp either too hot or too cold w/ac (very minor). The hotel staff was very nice... more

We stayed at the Buenaventura Grand Hotel and Spa and loved it. We had a balcony view that overlooked the bay as well as the beautiful garden and pools below. The king sized bed was very firm to hard and very comfortable. The shower drained backed up when we showered, and when we tried to rinse some clothes out in... more