This is where the locals go! Just amazing food and such friendly service. Constantly waiting on you hand and foot to see if you need another drink or more food. I went all-inclusive and it was worth every single penny. Great deal for what you get. I'll admit the rooms weren't luxurious-- but they were clean and certainly fit the... more

We have just returned from vacationing in the Hacienda Hotel and Spa. . The first thing I would like to impress is that the staff was wonderful extremely helpful and extremely nice, The rooms are extremely clean and our maid took pride in her work.. My first impression was mediocre. We had a Superior room that was really bare minimum,... more

My spouse and I just recently returned from our trip to Puerto Vallarta. For a week we stayed at the Villa del Palmar which was incredible and for the last 3 days of our vacation we stayed at the Hacienda all inclusive. Those last 3 days were the worst experience Ive had staying a hotel. The bed was definately rock... more

My husband & I spent a week at the hotel & we enjoyed ourselves tremendously! Everyone at the hotel was very nice & helpful. The waiters were great! The rooms were clean and it's just a few minutes from the downtown area. We asked Marina the travel agent there the best tours around & we had a wonderful time on... more

I have stayed at the Hacienda @ 15 times in the last 5 years. I find it to be a great experience. I go to PV to enjoy the Mexican Culture and the Hacienda and its Beach Club is the perfect place to do so. The hotel , though older ,is unbelievably clean and often has many Mexican families staying... more

we had the best time every the staff awsome if you need some thing they would help yes the walk was an adveture to the beach but it was well worth it the people at the beach where awsome they treated you like you wanted to be treated the went out of there way for you and i will be... more

If you want a Spring break kind of vacation, this could be the place for you since you won't mind the Bed bugs and the drunken parties all around the hotel!!! Definitely won't recommend for families with little kids...no kids activities. Rooms, service and food are OK, looks better in the pictures than actual. more

My best friend and I booked this hotel through apple vacations. We picked it mainly on price point, and I was a little apprehensive given the reviews. Here's my review: Cons: This hotel is about 10 minutes by bus or car to downtown. Perfectly easy getting to downtown on the bus ($0.50) but ranged anywhere from $5-8 in a cab.... more

I enjoyed the old Mexico feel of the Hacienda. Sure the beds are hard and it's tough to lug 50lbs of scuba gear up four flights of stairs. The pool is nice. I agree with a previous reviewer that the street to the beach is an embarassment but maybe out of the hotel's control. My biggest complaint has to do... more