just got back from a one week ai at the krystal.went for some relaxation and sun and for some stress relief.could not have been more happy.service was excellent.food was great and lots of sun and heat.some construction going on near pool and lots of music but did not really notice.Enriquez at the pool bar was the best!!!room was clean and... more

Just returned from the Krystal with my family and 4 other familes. Spent Christmas there. First night was a disaster as the inital room smelled very bad with mold. Moved the second day and got a great room facing the garden and the pools. Kids had a good time, boys ages 15 and 13 but got tired of the buffet... more

Just got back from staying at the Krystal Vallarta for christmas with my wife and our two boys, age 20 and 16. Not the best. The resort was nice large pool, great beach but the place had no substance. There were no activities other than water arobics and bingo and there were no evening shows. The hotel was a place... more

Went with three friends, we loved it. The only problem we had the entire stay was my bed was too firm and I called and they brought me a different mattress! Wow. The rooms were very clean, well appointed. We had almost a semi private pool and hot tubs and Pina Colada waiter. He was most proficient and fun and... more

construction started way too early and went way too late. we had to move to another place to finally get some sleep. watching the de(con) struction of the Krystal over the years with successive owners as they have tried to increase capacity and decrease staffing has moved the Krystal from a solid 4 star to a weak 2 star. I... more

This was not our first choice but was the only thing left to book. I did not get a chance to review before I booked and boy am I sorry. The entrance is okay, this hotel is over 40 years old, curently under renos and a new wing is being added. Very noisy here, this is not a real all... more

A friend and I actually won a weeks stay at a timeshare studio in a raffle. Our room was in the middle and very quiet and nothing fancy. It took a couple of days to figure out that the hot water knob in the shower should be turned in the opposite direction to get hot water. The units can be... more

Been a member of the Krystal since 1998. We upgraded to a Villa last year. When we arrived they tried to put us in lower class room; after checking our records which I brought with me we were put in the proper room. We have a small pool in our villa. The motor in the pool was broken the entire... more

This resort has been cleaned up after 5 years of going downhill. The villas are nice, hotel rooms average, buffets are below average. With such great restaurants in Puerto Vallarta, do not miss seeing all of Vallarta. There are weddings ongoing which will give noise to units near the beach, construction goes all day all night. Didn't bother us we... more