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Viva Wyndham Maya


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Viva Wyndham Maya
Paseo Xaman-Ha, Mza. Lote Holetero 5 | Playacar, Playa del Carmen 77710, Mexico
Property Type: Hotel
  • Lodging offering guest rooms, a 24-hour front desk and a variety of services and amenities.
Hotel situated in the Playacar complex, located 1 mile from Playa del Carmen and 40 miles from Cancun Int'l Airport.
Business Center Free Parking Restaurant Room Service Swimming Pool
Check Rates and Availability: $290 Avg. Price
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TripAdvisor Traveler Reviews

TripAdvisor Traveler Rating: 3.5 of 5 stars Based on 678 traveler reviews
  • What to Expect:
    • 3.5 based on 475 reviews Rooms
    • 4 based on 475 reviews Service
    • 4 based on 471 reviews Value
    • 4 based on 474 reviews Cleanliness
    • 4 based on 80 reviews Pool

Reviews of Viva Wyndham Maya

( 1-10 of 680 )
Jan 5, 2009
2/2 found this review helpful

My extended family of eight, 5 adults and 3 preteen/teenage boys, had a fabulous time at this resort from December 27, 2008 – January 3, 2009. What made the trip so enjoyable was being able to interact with the staff/entertainers and especially the trapeze artists at Viva Circus (Havic Circus). Would you believe that you can try the flying trapeze... more

Management response from
VivaWyndhamMaya, General Director

Dear Customer, Thank you for giving us the opportunity to serve you and your family at Viva Wyndham Maya. We are glad to know that you enjoyed our services and facilities, even more we are happy to know that we exceed your expectations, being this one our constant goal. In reference to your comments about Viva Circus, it will be...

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1 of 5 stars
Rocky Mountain House Alberta
Jan 4, 2009
2/3 found this review helpful

We Just returned from a one week stay at this so called 3 star resort (Dec 27th to Jan 3rd).... The Bad things out number the good things 4 to 1. First off we didn't get the Room that we paid for,(Pool View) a room by the way that smelt like a damp wet basement, The air conditioner sounded like... more

Management response from
VivaWyndhamMaya, General Director

Dear Customer, I would like to thank you for taking time to write your comments about your recent stay with us. All of our client’s observations and concerns are very important to us since it is the best source of information to improve our services and facilities. I can assure that your review will be seriously considered to achieve our...

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3 of 5 stars
Vancouver, BC
Jan 3, 2009
4/4 found this review helpful

We stayed at the Viva Wyndham Maya from Dec 24 to Dec 31, 2008 and loved it over all. The resort is older and the location is fabulous at it is only 20 minute walk from Playa del Carmen or a $5.00 taxi ride. The hotel rooms are a bit old and they could use some updating, especially in our... more

Management response from
VivaWyndhamMaya, General Director

Dear Customer, I really appreciate your review published on Trip Advisor. We are glad to know that you and your family enjoyed your vacation at Viva Wyndham Maya, your good comments encourage us to continue working every day to exceed our guests’ expectations. On the other hand with regard to your important observations, please be sure that they will be...

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4 of 5 stars
Levittown, New York
Jan 2, 2009
6/6 found this review helpful

I stayed at this resort with my boyfriend from Dec. 27 through Jan 2. It was fabulous! I really can't see how people can complain about this place. The rooms were comfortable and served their purpose. Nothing was unclean or uncomfortable. We ate mostly at the buffet because we like a wode variety of food, but we did reserve the... more

Management response from
VivaWyndhamMaya, General Director

Dear Travel Agent, I would like to thank you for your review published on Trip Advisor. It is really important to us to receive positive feedback as yours, and we are glad to know that we exceeded your expectations in your recent stay at Viva Wyndham Maya, being this one our constant goal. We will address your congratulations to our...

Jan 2, 2009
5/5 found this review helpful

My wife and I stayed for one week in April 2008. We have stayed at other all inclusive resorts in the past. Upon check in we found the staff at the front desk to be friendly and quick. We arrived with 3 other couples and the whole process was painless. Staff at the resort was pleasant and always tried to... more

Management response from
VivaWyndhamMaya, General Director

Dear Customer, Thank your for your positive comments published on Trip Advisor. We are happy to know that you and your wife had chance to enjoy our services and facilities and especially that you had a great vacation with us. Positive Feedbacks as yours encourages us to work harder to offer good service every day. It will be a pleasure...

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4 of 5 stars
Halifax, Canada
Dec 31, 2008
1/1 found this review helpful

We (2 couples - myself & my boyfriend, late 20's, my sister & her boyfriend, early 20's) stayed at the Viva Wyndham Maya from Dec 6th-14th. Our booking was done directly on the Wyndham website, and also signed up for By Request, their free frequent guest program. (We each had our own rooms, so I will leave it to them... more

Management response from
VivaWyndhamMaya, General Director

Dear Customer, Thank you for giving us the opportunity to serve you and your family at Viva Wyndham Maya in your vacation. It is a pleasure to know that you enjoyed our services and facilities, even more we are happy to know that we exceed your expectations, being this one our constant goal. We look forward to your return visit...

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2 of 5 stars
Hiram, Maine
Dec 30, 2008
3/4 found this review helpful

My Husband and I Returned from a week at the Viva May December16th. We have been to this resort for the last 7 years. We have always loved this resort. The food is great. We love the snack bar during the day. The beach is always clean with plenty of chairs. We have made friends with many of the bar... more

Management response from
VivaWyndhamMaya, General Director

Dear Member, Thank you for sharing your comments with us about your recent stay at Viva Wyndham Maya. It is very important to our continued success that we hear from our guests and your comments will assist us in our commitment to improve in all aspects of our operations and service. Please accept our most sincere apologize for not have...

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2 of 5 stars
Alberta
Dec 27, 2008
3/4 found this review helpful

We stayed at this hotel with 3 kids and 2 other couples from December 12th - 19th. After reading reviews the day before we left we had a fairly positive attitude going into the whole thing not to mention getting away from the bitter cold for 1 week, this trip was something everyone was looking foward to. We left Edmonton... more

Management response from
VivaWyndhamMaya, General Director

Dear Customer, I really appreciate your review published on Trip Advisor. We are glad to know that you and your family enjoyed your vacation at Viva Wyndham Maya. On the other hand with regard to your important observations, please be sure that they will be considered in order to improve our services and facilities. Thank you for choosing to stay...

Dec 26, 2008
4/8 found this review helpful

DONT GO THERE!!!!! My mom and her friend had people sneaking around in her room at night while they were sleeping (they woke up and somebody was in their room. They both thought it was eachother when they heard it but realized after it wasnt them)and every time they would come to their room things were moved around. They also... more

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5 of 5 stars
Lafontaine
Dec 25, 2008
7/7 found this review helpful

We stayed at the Viva from Dec11-18.08 We checked the trip advisor and decided to go there. We had an amazing time. The grounds are beautiful, the kids club staff are the best our little girl is still talking about Stefania and Marco. It will tell you something, when your own kid does not want you around when it is... more

Management response from
VivaWyndhamMaya, General Director

Dear Customer, I really appreciate your positive comments published on Trip Advisor. It gives us great pleasure to know that you and your family had the chance to enjoy our services and facilities and especially that you had a great vacation with us. Positive Feedbacks as yours encourages us to work harder to offer good service every day. We look...

Reviews of Viva Wyndham Maya

( 1-10 of 680 )
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