From the pictures we saw on their website it seemed as though the hotel would be a nice higher end place. When we arrived they allowed us to check-in at 11am because we wanted to leave our car in the underground parking. The parking looked like it was about to fall apart. The pillars holding the garage up were sinking... more

We have just spent a weekend at the Town Inn Suites and it was amazing. We stayed in a fully renovated room that was huge! So centrally located, it was easy to get everywhere and the buffet breakfast was the greatest way to start a day full of sight-seeing. The staff was helpful and friendly, just really lovely to both... more

Stayed for two nights with my 4 year old niece. Staff at the front desk were very nice and helpful. Thoe hotel has a luggage check if you get in to town early. The room itself was a little run down, and had I not gotten a good deal with the website I used to book the room, this might... more

The WORST hotel we stayed in, during a five week holiday in Canada. We booked a two bedroom suite for 2 adults and 3 children. Our suite, on the 19th floor, had wallpaper hanging off, big damp patches, a filthy carpet and a rusty bath. There was a large piece of concrete hanging off the balcony above ours. Upon complaining,... more

We had a wonderful experience in the Suites with the help from the Front Desk, Mr. Xiuwen Che, during our 2-day-1-night stay in Toronto. We appreciate greatly his patient, caring service and professinal advice for our trip plan and enjoyed indeed the Toronto stay and the tour. The hotel is located close to Royal Ontario Museum, a must-see attraction in... more

I happened upon this hotel through a search engine, and loved the pictures and the write up on their website. I absolutely loved this hotel, it is situated in the heart of Downtown Toronto. It is close to both subway networks and is easily walkable to most of the popular tourist districts. The staff were very approachable and had a... more

We ended up here because the original hotel we booked through Hotwire could not provide a suite as promised. I quickly found this hotel. If you are looking for an affordable hotel in the key areas of Toronto, this would be OK. However, please read below to get a better picture of the hotel. The location is great....one block off... more

We stayed here for one night. I booked the hotel online for two families, one with 5 people and one with 4 people. I requested that the rooms be close to each other. I booked two king suites with one king bed and a pull out sofa. When we arrived they did not have 2 king suites. The young woman... more

The first room I was given was nothing like the photos, old, dark and no internet connection. However the helpful young man at the front desk gave me a free upgrade when it was clear that I was unhappy. However - be aware - I was woken up at 6.15 am on the day I was checking out by someone... more