The Delta Chelsea was terrible. Got to the check-in and they said that all they have is two double beds in the non renovated are. They have a renovated area but they call them the premier rooms and they cost $25.00 more. I thought OK as we would prefer not to have 2 doubles. But then they did not have... more

The room was clean and not uncomfortable, except when somebody in an adjoining room lit up and smoked cigarette(s) around midnight. The stench woke me up. This hotel is supposed to be 100% non-smoking, and there are small balconies on each room where the nicotine fiends could have gone out to smoke - if they were at all socialized. But... more

Stayed for one night after booking a special deal through their website for a newly renovated "Signature" room. Chose this hotel because of location (airport shutlle pickup spot) and because I'm a Delta Privilege member and wanted the late check-out. Delta hotels used to be the luxury hotel brand in Canada back in the 1980's but unfortunately after checking into... more

I stayed at the Delta Chelsea from Nov. 11-14 on business. Upon arrival, the front desk staff were prompt and courteous. I was put in Rm. 742 ($150/night). I was disappointed with the room; although it was clean, it was small and cramped with too much furniture and worn-looking and the bedspread was something straight out of a Super8. (1990's... more

I stayed here for a night recently and the hotel wasn't spectacular. The front lobby looks superb, but the rooms are far from it. They rooms in size are small and cramped, the beds are hard and the decor, as well as many of the appliances and electronics are out of date. Long story short, the Delta Chelsea's rooms are... more

We booked this hotel as it was one of the ones which the airport shuttle bus serviced directly. We paid a little more for the convenience of this. The hotel was lovely, very grand and the staff were all very helpful. They had a food court we used for breakfast and I had a slice of the most wonderful pizza... more

After booking our queen size room almost two months prior we arrived to be told we couldn't get that room. The "gentleman" at the front desk gave us the "tough luck attitude" which I was surprised with...not exactly good customer service. Upon going to our room we found the bathroom dirty, make-up on the counter and something disgusting on the... more

Spent 2 weeks at the hotel on business. Rooms: Best feature. My room was modern and a good size. Food and drink: Various food options options (including a food court which if not 24 hours, then at least is open until late). To be honest, I would skip the restaurants here, and walk out to Elm Street (one of the... more

Terrible hotel. This is no, by any stretch of the imagination, 4 star hotel. Why? 1. Poor customer service. When reserving the room I requested a very quiet room, as I am a light sleeper. When checking in, I once again asked for a very quiet room. What did I get - a room a few floors above the loading... more