I have just come back from a weekend away with the girls, Christmas shopping in Chester. In total there were 11 of us. We were greated warmly by the reception staff and told where our rooms were. The room I stayed in was lovely - clean, nicely decorated and everything you needed was there. The bathroom was also very clean... more

We spent one night at the Grosvenor, Pulford in October 2008. We received a warm greeting from reception and were offered help with our bags, which we declined, but later understood! We opened the door to our room with the key card and were met by the sight of a spiral staircase, that was all! We climbed up (luckily we... more

My husband and I booked a spa day with spa seekers and chose this hotel. We booked a romantic package - dinner,bed & breakfast with champagne and chocolates in your room. Our spa day began with an indian tea ritual, followed by full use of the leisure facilities, lunch in the spa's eatery (which was catered for by the hotel)... more

We spent one night in a family suite (Shannon Suite room 36). The suite is at the very top and the main bedroom and bathroom are built into the roof. Therefore there are slopes on each side, which makes it very uncomfortable (not to mention painful... we accidentally hit our head on the sloped walls a few times, especially in... more

Stayed for two nights at the Pulford, around my daughters graduation (Bangor University) in July 08. The hotel was really pleasant. We had an enjoyable stay. Ate in the main restaurant one night. Not the cheapest, but excellent quality and pleasant service. Rooms are what you would expect from a 4Star, clean and comfortable. One small gripe, No Iron board... more

I booked this break for 8 of us for my hen do through superbreaks.com. We stayed for the Friday and Saturday night and had a thoroughly brilliant time. The general ambience of the hotel was relaxed and classic. The bedrooms were spacious and in Perfect condition. The food in Nelson's was good quality and plenty of it. The staff could... more

Booked the hotel for a one night stay with our daughter, booked through Octopus.com and got a fabulous deal for b&b. Arrived at the hotel and was given room 54 which was one that there had been some negative reviews about. The room was spacious and a z bed had been put in the room for our daughter. The room... more

Although the initial welcome from the receptionist was a little frosty, the other reception staff encountered during our stay were friendly and helpful. We dropped our bags off early and they were taken to our room for our arrival later. We stayed in the new part of the hotel, overlooking the courtyard. The room was modern and had everything we... more

Stayed for bank holiday weekend as wanted a hotel with pool. In a nice area about 10 mins drive (about £8 taxi, or £2 on regular bus) from Chester. Reception efficient for check-in/out. The rooms were spacious but perhaps in need of a litlle re-decorating/updating. Booked executive room but don't bother as not sure if this was any different from... more