My wife and I stayed here after the completion of our western trip. We drove down from Sedona and arrived well before the check in time. We were cheerfully given an early check-in. There was an issue with the tv. A person was at our door almost immediately to fix the problem. Although the hotel does not have a restaurant... more

My husband and I stayed at this hotel for 1 night in September after a long haul flight. We wanted somewhere comfortable, that was near the airport so we could pick up the hire car easily the next morning. The holiday inn fitted the bill perfectly, the price is very reasonable considering the size of the rooms and the hotel... more

My husband and I stayed at the Holiday Inn Express the last day of our trip home to Massachusetts, I wish we had stayed longer. The staff at the front desk was very accomodating getting us our room earlier than check in time. Also, front desk was helpful to us with info about bringing our car back to airport, (which... more

My son and I needed a clean, comfortable hotel near Sky Harbor. I got lucky by choosing this Hoilday Express. Iwas told it was recently remodeled. It looked and felt that way. Cost was about $120.00 total. Beds were very comfortable. Clean. Quiet. My son made the comment on how the room seemed to maintain a constant temperature. It was... more

A great hotel and well located to investigate Phoenix. Even though it was full of young people the hotel was quiet. The staff were friendly and helpful and when we checked in the poor check in girl had phones ringing and a long queue to deal with but she kept calm and friendly throughout. The room had two beds and... more

What more can I say than FANTASTIC! The rooms were fresh, bright and imaculately clean, and the staff, the STAFF WAS AMONG THE MOST HOSPITABLE I have ever come in contact with and I usually stay at the "upper end" hotels KUDOS TO THE MANAGEMENT, they are doing a marvelous job. I have found a new "home hotel" and for... more

We were very nicely surprised with this hotel. It was supposed just to be a decent hotel near the airport before taking the 7 am flight. Turned out to be very accomodating, with friendly stuff, good and inexpensive restaurant at the Hilton next door, with spacious rooms with kettle, coffee and tea. Unfortunately we did not stay long enough to... more

We stayed at this hotel for one night while passing thru Phoenix last weekend. We got to the hotel about 2 hours early and decided to see if we could check in early. The staff said it was no problem and checked us quickly in. Hotel was clean and room was nice and cool on a 100 degree day. The... more

Being in the hospitality business, you see a lot. There are some things that are not within a hotel's control, such as a city's temporary shut-off of water, etc. Service, however is paramount, and as a supervisor of mine always puts it, "A room is a room, is a room. Guests want great service." At check in for a weekend... more