I booked my vacation directly online www.gotraveldirect.com. Firstly, The website was very user friendly, I wanted information on the hotel and the agents were very knowledgeble about the hotels they were offering Upon arrival, in Dominican Republic, a GotravelDirect representative was waiting for us, ch-in fast in the bus. The ch-in at the hotel was long we waited about 40... more

Once we checked in had to wait 30 minutes to get in room, the key machine was broke. Finally got our room which smelled of mold. frig was never stocked as they put it with beer and soda. the next day they finally came to clean room around 3.00 pm. i cant keep up with how many times the lights... more

this was our second time at sosua bay and will definitely go back. Bit of a problem with the first room they gave us it said garden view but it was a brick wall leading onto a main road and it smelt damp. Went to reception and explained. In a matter of 10 minutes they had moved us over the... more

Great hotel, very clean, picturesque location, very good food and very good service from staff. All inclusive includes main buffet restaurant and one reservation per week at each of the Japanese, Italian and Mexican restaurants so you have variety too. Service from staff was excellent and they were all friendly. Would definitely go again. Some guests may not be happy... more

We (three over forty and one child) visited the Sosua Bay Hotel in August 2008. We were somewhat concerned having read some negative reviews, but had a wonderful time. Yes, our rooms had some cracked tiles, the elevator was often on the blink (not a suitable hotel for the disabled), and there were a million stairs. None of these things... more

Arrived on wed 3rd Sep, after a bit of bad flight as we headed straight into a hurricane, but thanks to a great crew they flew us above and arrived safely. Arrived at the hotel and booked in, Raffiel the Bell Boy greeted us and showed us to our rooms, on the way he pointed out various areas, and told... more

The building was beautiful and the view couldn't be beat. However, the staff wasn't very accomadating to "non-all-inclusive guests." They are constantly trying to sell you on timeshares/ great deals and the drinks were weak. If you don't want to ever have to leave the hotel though, the pool is great. more

We stayed at this Hotel from 26th August to 9th september,when we first went into our rooms we had lovely sea and pool views so thought it wasn't as bad as reports as we were dying to get in the pool.....After our pool experience we went back to our rooms (we had two, on for my husband and myself ,the... more

Think long and hard before you book this hotel. When booking this holiday me and my boyfriend thought we had found an amazing deal. The hotel looked lovely and sosua looked like a fun place to go. I read the reviews on trip advisor and was quite worried to beign with as many of them where quite bad. However, we... more