We stayed here for 2 nights at the beginning of our 2 week holiday driving around California. Had already booked tickets to Universal Studios online, and was able to book transport through concierge at hotel. Not sure how good a price we got for this though. Bar/restaurant in hotel ok, food not bad, service friendly. Shower in room went hot/cold/hot.... more

Eh sums it up. I booked here because I have been trying to pump up my Starwood points recently and I was a little disappointed. The self parking is easy, but there is no easy, clear way into the hotel. I had to walk around the dumpsters, through an employee area to get to the lobby. The lobby area is... more

We were suprised at what we got for our money, this hotel was cheeper than alot of others in the area but still offered the same high standard. the airport shuttle was quick and friendly. check in was a breeze and the lady behind the counter very helpful. We were a little worried when the signs to our room number... more

We stayed at the hotel for one night, when dropping our son off at the airport. Our room seemed newly decorated and was spotless. Extremely convenient for airport, our price deal was excellent (cheaper than La Quinta which was vastly inferior and we had stayed at a few days before) Our only drawback was that the soundproofing between rooms wasn't... more

This is a decent hotel with a good and close location to LAX. We stayed here for two nights prior to sailing on Carnival Cruise Lines and to do some sight seeing in Los Angeles prior to our cruise. We arrived right at check in time and were greeted by a friendly front desk clerk. We were checked in very... more

We booked this room using our Starwood Points for 2 free nights. I was a little hesitant to book this hotel because of the reviews, but we were actually very happy with what we received. Contrary to the other reviews, the check-in staff were very nice and welcoming. The hotel itself looked nice as well. There was a medium sized... more

I am a skeptical person and have been skeptical of Sheraton Hotels for years; the only good one I have stayed in was in Montreal. The Four Points by Sheraton LA was a pleasant surprise! A beautiful hotel, beautiful rooms, very comfortable beds, excellent toiletries, a nice staff and best of all--an excellent restaurant! The food was top notch! Very... more

Stayed here about 4 times prior primarily "using" the hotel for a convenient "Park and Fly" and "free" transportation shuttle to LAX when traveling. We have found it to be satisfactory on previous occassions. However, this past visit was quite surprisingly different in the room we were given. I had no idea the rooms could be so different only floors... more

The two receptionists had little interest in serving me when I arrived. They were too busy talking about some television program. Eventually, I got their attention and one of them almost reluctantly took my details and gave me a key. When I entered the room I found a couple, enjoying themselves, on the bed. Embarrassed, I left and the receptionist... more