I was recently booked into the Novotel by my work whilst attending a conference in the city. My first positive experience was the reception staff member who was very polite and helpful and handed me...more
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I was recently booked into the Novotel by my work whilst attending a conference in the city. My first positive experience was the reception staff member who was very polite and helpful and handed me...more
Great service by hotel staff, clean rooms with all the usual amenities. Restaurant/bar downstairs. Centrally located and very close to courtnay place. Secure. Higher floors still manage to be very...more
Made a confirmed booking and received a confirmation number and my credit card was charged. No room available on arrival despite other guests being checked in! Claimed to be oversold. Arrogant...more
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